Frequently Asked Questions (FAQ) – Tecno Deals
Frequently Asked Questions (FAQ) – Tecno Deals
🔹 1. Where do you ship from?
We work with trusted suppliers, and our products are shipped from warehouses worldwide, including the USA, UK, and Asia.
🔹 2. How long does shipping take?
Shipping times vary by location:
📦 USA & UK: 4-23 business days
🔹 3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track your order on our [tracking page] (add link).
🔹 4. What if my order is delayed or lost?
If your tracking hasn’t updated for more than 30 days, please contact us at tecnodeals.store@gmail.com, and we’ll issue a full refund or replacement.
🔹 5. What is your return policy?
We offer a 30-day return policy. If your item is unused, in its original packaging, and you have proof of purchase, you can return it for free. See our [Return Policy] (add link) for details.
🔹 6. Can I cancel or change my order?
Orders can only be changed or canceled before they are shipped or within 24 hours of purchase. After that, they are already in processing and cannot be modified.
🔹 7. Do you offer refunds?
Yes! If you return an item that meets our policy, you’ll receive a full refund within 5-7 business days after we process your return.
🔹 8. How can I contact Tecno Deals?
You can email us at tecnodeals.store@gmail.com. Our support team is happy to help!
